Terms and Conditions

Diminished Value Auto Appraisers will be referred to as DVAA from this point on. Free estimates are just that, free and an estimation of your loss of value. This is not an appraisal and should not be used as such. An appraiser will review the information you submit and will provide an estimate based only on the information you have submitted. An estimate is not a credible valuation and you do not have permission to share any estimates provided with anyone. You understand we are appraisers only and do not employ any attorneys or provide any legal advice.

Use of this website constitutes acceptance of these terms of use.

All appraisals are for Inherent Diminished Value Only and all information used that is supplied by the purchaser is assumed to be credible and accurate. We reserve the right to refuse to do any appraisal.

DiminishedValue.net nor any of it’s associates, owners or appraisers do not offer legal or tax advise. The information presented at this site should not in any way be construed to be legal advice. If you are in need of legal advice, you should seek the help of a qualified attorney in your city and state. Laws vary by state and you are urged to research the specific laws and your rights within your state.

There is no warranty expressed or implied for any information and/or material contained in this web site. By accessing this site and/or purchasing a report, you agree to hold harmless, DiminishedValue.net and/or their associates, appraisers or owners for any damages arising from using the information on this site including direct, indirect, incidental, punitive and/or consequential damages.  The reports offered for purchase are offered on an AS IS basis only. The information on this website should be used for educational purposes only. No information on this web site should be considered legal or tax advice. By accessing this site, you also agree that the laws of Washington County, Oregon, will govern all transactions, and Washington County, Oregon is the only location in which any action may be brought.

When appraising a vehicle, many factors are taken into consideration in determining whether said vehicle has sustained a loss of value due to the result of an accident and subsequent repairs. Components may appear cosmetically sound, but have underlying issues. A Diminished Value report/appraisal is designed to provide an answer to the problem of determining the repair related, process related, and/or inherent diminished value sustained by the subject vehicle following the repair of collision damages. Vehicles that are involved in a collision almost always suffer a loss in market value due to the general perception that vehicles with an accident history are in some way defective or more likely to present future problems with electrical, wear and tear, or safety related issues.

All appraisals provided through diminishedvalue.net are desktop appraisals only and the vehicle may not have been physically inspected by the appraiser of the vehicle unless noted on the appraisal itself. The information contained in any of our reports is based on the professional automotive opinion of an associate appraiser of DVAA. Additionally, when analyzing and calculating inherent diminished value, in order to produce the most credible report possible, hypothetical situations are sometimes used due to a lack of sufficient market or sales data. DiminishedValue.net does not retain and is not liable for any records, information, and/or documentation used to arrive at the opinions within the report.

All opinions, conclusions, calculations, and analysis are based on over 25 years experience in the automotive industry. All conclusions of value are based on the fact that the titled owner of the property has full and complete control over the use and sale of the vehicle and such value has been assessed as free and clear of encumbrances. DiminishedValue.net and DVAA has made every effort that the information on this website is as accurate as possible however, we assume no responsibility for any omissions and/or errors in this site or  in our reports. If you require legal services please contact a local attorney in your area. All rights reserved.

Report Terms and Conditions

1. The methods and calculations used in these reports are the unbiased opinion of a professional State Certified Appraiser.
2. All statements in this report are considered true and correct.
3. This report will be provided at the request of an individual of their own free will and was not solicited for any predetermined reason.
4. The analysis, opinions and conclusions are developed based on the automotive experience of assigned appraiser.
5. We have NOT made a personal inspection of the vehicle, which is the subject of any report unless a physical inspection is noted and described in the report. According to USPAP ADVISORY OPINION 2 (AO-2), It is the appraiser who is to determine the appropriate degree of inspection necessary to produce credible assignment results. This includes use of photos, video, or other evidence we may use to determine condition and other factors related to the appraisal.
6. The fees for any report is not contingent upon any value reflected in the report, and is charged solely for the purpose of compensating the appraiser and their associates for their time, energy, costs and expenses associated with providing a report.
7. DiminishedValue.net nor any of its associates have any financial interest in the property which was the subject of this evaluation.
8. DiminishedValue.net assumes no liability for latent or manufacturing defects which may affect the value of the vehicle.
9. DiminishedValue.net reserves the right to recall any report and amend it if there is any accidental error or omission.
10. 1st party claims may be decided between appraisers and clients may not be notified before agreement with other appraiser.
11. All final numbers in supplied reports may have been rounded to the nearest dollar amount.
12. Liability of any purchased report is limited to the actual price paid for the report.

Refund Policy:

DiminishedValue.net/Diminished Value Auto Appraisers,( referred to hereforth as DVAA), “Money Back Guarantee” is a conditional agreement between the purchaser and DVAA. The “Money Back Guarantee” only applies to diminished value products purchased from diminishedvalue.net. Any additional expenses incurred in pursuing your claim based on this agreement or the documents purchased on diminishedvalue.net or from DVAA, do not apply. There is no Guarantee/warranty expressed or implied as to the final settlement amount of your claim. *The following Requirements must be met and the following documents submitted to receive a refund of the money paid for the appraisal, report or assessment:
• If the appraisal is for a Total Loss (totaled vehicle) there is no refund policy, all total loss appraisals are on an as is basis.
• The purchaser must have provided the estimate of record with summary or the insurance company’s valuation plus all documents requested available to DVAA by email in PDF form, if the purchaser does not make requested documents available to DVAA, no refund will be made, even if the appraisal/report or assessment has not been completed.
Evidence of filing against the Plaintiff in Small Claims Court and the court’s determination and statement of award for less than the cost of the appraisal. (in order to request any refund, this documentation is required)


All reports/appraisals must be paid for before work is started to ensure integrity of the report.
Payments that are reversed, will be considered wire fraud and reported to the authorities. Be aware, even though your credit card company or bank may tell you this okay, it is considered wire fraud and the practice is illegal in all states. By filling out an estimate, you agree to all the terms on this page, and agree to pay for any appraisal you may order. All Disputed Credit Card transactions will be treated as theft by credit card fraud. This is a felony offense. If you feel the need to dispute any payment, please contact us at [email protected] first. Banks and credit card companies may allow you to file a credit card dispute, but please be aware, this is a criminal act and we do procecute to the fullest extent of the law for unauthorized credit card reversals.

Taxes: By purchasing an appraisal, you agree to be solely responsible for any applicable state, federal or provincial taxes. Although you may not be charged taxes by us, you agree that you will pay any applicable taxes or fees to your local or state tax agency for any purchases. We are not responsible for collecting, transmitting, or advising on taxes, duties, or other levies by the government regarding your purchases.

DVAA, DiminishedValue.net, DVAA and/or any of it’s associates, owners or appraisers shall be excused from performance hereunder to the extent that performance is prevented, delayed or obstructed by causes beyond its reasonable control. This Agreement (including any amendment agreed upon by the parties in writing) represents the complete agreement between us concerning its subject matter, and supersedes all prior agreements and representations between the parties. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed to the extent necessary to make it enforceable to the maximum extent permissible so as to affect the intent of the parties, and the remainder of this Agreement shall continue in full force and effect.  Any payment reversal and/or returned check(s) are subject to a minimum $50.00 fee per item in addition to any fees assessed by PayPal, Square, Stripe and/or any other financial institution. This Agreement shall be governed by and construed under the laws of the state of Oregon without reference to its conflict of law principles. In the event of any conflicts between foreign law, rules, and regulations, and Oregon law, rules, and regulations, Oregon law, rules and regulations shall prevail and govern. Each party agrees to submit to the exclusive and personal jurisdiction of the courts located in Washington County in the State of Oregon. Any notices to Diminished Value Auto Appraisers, DiminishedValue.net, any of it’s associates, owners or appraisers must be sent to:
Attention: DVAA
8885 SW Canyon RD.
Portland, OR. 97225